Questions about Gigaset Comfort 500 A Duo (CH-Version)

The Gigaset Comfort 500 A Duo offers a speakerphone and a 3.5 mm jack connection for headphones, but no integrated wireless headphone connection. However, you could use a wireless headset adapter that is compatible with the 3.5 mm connection.

The Gigaset Comfort 500 HX is a DECT handset that can be connected directly to a DECT-enabled Internet router. It appears that you are trying to connect it to a Sunrise Connect Box 3, which is normally not possible directly as the Connect Box 3 does not have a DECT module. The error could be due to the fact that the Connect Box 3 is not designed to connect directly to DECT handsets. You may need a DECT module or a DECT base station to use the handset. If you need further help, I recommend consulting our Community or contacting customer service.

The telephone has an analogue connection and is supplied with a telephone cable that typically has RJ11 plugs. This cable can be used for connection to the Sunrise Connect Box 3 Fibre, provided it also supports an RJ11 connection.

The base station can be connected directly to the telephone socket, the second device has its own charging station and must first be registered via the base before it can be used without further connections. Cables are included in the packaging.

The Gigaset Comfort 500 A Duo (CH version) is not compatible with the DX800A base station.

No, with the Gigaset Comfort 500 A Duo you cannot make calls to two different telephone numbers simultaneously with both handsets, as would be possible with an ISDN telephone. However, the device does support simultaneous calls, but only in the form that an external and an internal call (between two handsets) are possible at the same time, but not two external calls to different numbers.

This product comes with a two-year bring-in guarantee. You can find the warranty certificate in your user account under the order details. Here are the steps to find it: 1. log in to your Galaxus account. 2. go to "My account" and select the "Orders" section. 3. find the relevant order and click on it. 4. in the order details you will find the warranty certificate either as a PDF for download or as part of the documents associated with the order.

Unfortunately, I can't judge that.

The "Gigaset Comfort 500 A Duo (CH-Version)" accepts up to 200 phone numbers in its phonebook, but does not support multiple independent lines. It uses DECT technology and allows up to 6 wireless devices to be connected to the base station, but it is not designed to manage multiple independent phone lines.

Yes, you can add more phones to the Gigaset Comfort 500 A Duo (CH-Version). This model supports up to 6 handsets in total, including those already supplied with the base station. Gigaset models compatible for expansion are usually those from the same DECT range, but it is recommended to check specific compatibility with the manufacturer to avoid any problems. In general, handsets from the Comfort 500 A series are compatible, but it is always best to check the manufacturer's specifications for definitive confirmation.

Can I add more phones? Which Gigaset models are compatible?

In most cases, it is the power supply connector.

I'm pretty sure it works. But I'm travelling and can't try it out right now.

Unfortunately, I don't know. We simply needed two appliances. We are very satisfied. The appliances do their job.

I also registered my old Gigaset 400 to the Duo system supplied. It worked without any problems.