I bought the TV on Singles Day for 399. Problem: The delivery date given by the post office was not adhered to and now the shipment has "unknown" as the date.
Are there other Singles Day customers who have not yet received this product? It seems to me that something has gone wrong here.

Question

I bought the TV on Singles Day for 399. Problem: The delivery date given by the post office was not adhered to and now the shipment has "unknown" as the date. 
Are there other Singles Day customers who have not yet received this product? It seems to me that something has gone wrong here.

Accepted Answer

Please contact our customer service directly. According to our information, there were no problems with the delivery of this item and the stock level is also correct. https://www.digitec.ch/de/information/contactInformation

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Question about Samsung UE43RU7170

I bought the TV on Singles Day for 399. Problem: The delivery date given by the post office was not adhered to and now the shipment has "unknown" as the date. Are there other Singles Day customers who have not yet received this product? It seems to me that something has gone wrong here.