Hello, I have two questions:

Is it the new version with the dark wooden handles?
And why doesn't digitec, like all the other dealers, manage to
offer the 5-year warranty (at no extra charge)?

Question

Hello, I have two questions:

Is it the new version with the dark wooden handles?
And why doesn't digitec, like all the other dealers, manage to 
offer the 5-year warranty (at no extra charge)?

Accepted Answer

Oh - I see the pictures have been updated.
Then it would be one more question :D

Answer

[Correction: 05.06.2020] The 5-year warranty to which the enquiry refers is not a manufacturer's warranty, but an additional line granted by a network of stationary dealers within Germany. In this respect, the 2-year warranty on our homepage is correct.

[Hello everyone, we have now clarified the warranty issue. We now offer a 5-year warranty on Ascaso portafilter machines analogous to the manufacturer's warranty].

Answer

Hello, according to the manufacturer, all Ascaso STEEL models will be delivered with dark wooden handles from now on. We have adjusted the product images in the shop. Regarding the 5-year guarantee, we still have to clarify a few points internally and will provide feedback on this.

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Question about Ascaso Steel Uno PID

Hello, I have two questions: Is it the new version with the dark wooden handles? And why doesn't digitec, like all the other dealers, manage to offer the 5-year warranty (at no extra charge)?