Xiaomi Smart Camera C500 Dual

2560 x 1440 Pixels
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Product details

The Xiaomi Smart Camera C500 Dual offers advanced dual-camera technology for comprehensive monitoring of homes and business spaces. Combining a wide-angle lens with a PTZ telephoto lens, it provides extensive coverage with a 110-degree field of view and detailed close-ups at 58 degrees, effectively eliminating blind spots. AI-powered features detect movement, pets, and crying babies, sending real-time alerts to smartphones, while the virtual fence function adds an extra layer of security. Equipped with a 4MP CMOS sensor, F1.6 aperture, and infrared and color night vision, it delivers clear images day and night. Flexible installation options, three storage methods, and integration with Xiaomi HyperOS, Alexa, and Google Assistant enhance usability. With two-way audio, H.265 video encoding, and robust data protection via an MJA1 security chip, the C500 Dual ensures reliable, secure, and versatile surveillance for any environment.

Key specifications

Network camera type
Surveillance camera indoor
Network interface
Wi-Fi
Power supply
Electrical connection
Lens type
Dual lens, Prime lens
Type of memory
Cloud, Local network, Memory card
Advanced functions
Motion sensor, Night vision function, PTZ, Two-way audio
Smart home ecosystem
Amazon Alexa, Google Assistant, Google Home
Item number
53207075

General information

Manufacturer
Xiaomi
Category
Network camera
Manufacturer no.
BHR8755EU
Release date
28.11.2024
Sales rank in Category Network camera
172 of 5582
May include power adapter
No

Colour

Colour
White
Exact colour description
White

Camera properties

Network camera type
Surveillance camera indoor
Camera resolution
0 Mpx
Max. picture resolution
2560 x 1440 Pixels
Lens type
Dual lens, Prime lens
Focal length
2.8 mm
Aperture
f/1.6
Advanced functions
Motion sensor, Night vision function, PTZ, Two-way audio
Remote access
App
Video file formats
H.265

Connections

Connection A
1x SC

Data storage properties

Memory card type
microSD
Type of memory
Cloud, Local network, Memory card

Network

Network interface
Wi-Fi
Wi-Fi standard
Wi-Fi 6 / 802.11ax

Smart home features

Smart Home
Compatible
Smart home ecosystem
Amazon Alexa, Google Assistant, Google Home
Compatibility
Amazon Alexa, Google Home

Application range

Installation place
Ceiling, Table
Application range
Home office

Power supply

Power supply
Electrical connection

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
1 x power supply, 1x accessory pack for wall mounting, 1x mounting template sticker, 1x operating instructions, 1x power cable, 1x wall bracket

Product dimensions

Height
128 mm
Length
78 mm
Width
77 mm
Weight
305 g

Package dimensions

Length
19.60 cm
Width
10.80 cm
Height
8.20 cm
Weight
546 g

30-day right of returnReturn policy
24 Months Bring-in WarrantyWarranty provisions
2 additional offers

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Network camera» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 15.eufy
    1.6 %
  • 17.Abus
    1.7 %
  • 18.Xiaomi
    1.8 %
  • 19.Amazon
    1.9 %
  • 19.Dahua
    1.9 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Imou
    0 days
  • 1.TP-Link
    0 days
  • 1.Xiaomi
    0 days
  • 5.Aqara
    1 day
  • 5.Hombli
    1 day

Return rate

How often is a product of this brand in the «Network camera» category returned?

Source: Digitec Galaxus
  • 6.Google
    2.2 %
  • 7.eufy
    2.5 %
  • 7.Xiaomi
    2.5 %
  • 9.Ubiquiti
    2.6 %
  • 10.Litokam
    2.9 %
Source: Digitec Galaxus