Philips Sonicare DiamondClean 9900 Prestige (Sonic toothbrush)
CHF389.–

Philips Sonicare DiamondClean 9900 Prestige

Sonic toothbrush


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Pros

Cons

162 reviews

  • avatar
    Maryrosa

    3 years ago

    Super sonic toothbrush

    Very handy sonic toothbrush from Philips.

    I am very pleased with the toothbrush, the design is very elegant, and in the scope of delivery it has many accessories.

    Unfortunately, the brush attachments are very expensive.

     

    Pro

    • Attachments are very pleasant
    • Battery performance very good
    • Design very elegant
    • Many accessories

    Contra

    • the attachments are very expensive

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    chenrici

    3 years ago • purchased this product

    purchased this product

    Just a glimpse into the future

    I don't understand the hype!

    Ok, the combination of toothbrush and app definitely gives a glimpse of what the future may look like. But unfortunately, implementation is unreliable and with many flaws
    - Clean / rework mode
    change does not work reliably.
    - No other modes
    - No possibility to interrupt the cleaning process
    - No possibility to extend the process
    - You need the phone / app at hand, the toothbrush itself should be able to store data
    - Gum health not well supported
    - Prerequisites of the teeth not well supported

    And more.

    The high price is unfortunately not worth the hype. With less expensive toothbrushes you are better off.

    Too bad

    P.S must subsequently double again: The price / performance ratio is a cheek. I also do not understand all the positive reviews. A small test: I brush the teeth in a completely different place than specified by theApp: the display cleans fresh cheerful at the specified place, so not where effectively clean ....
     

    Contra

    • App unreliable
    • Too little intelligence
    • Hype

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    satefan

    2 years ago • purchased this product

    purchased this product

    Bluetooth connection unstable

    Can be paired, but is not recognised in the app. Exchanged the phone and started again, after several attempts it worked. I tried it with the Samsung S21 Ultra, S22 Ultra and A71. A Diamondclean 9000 connects immediately, only the Prestige brush has such problems and the firmware was already the latest from delivery.... One star because of the frustration factor.... 

    Pro

    • High quality travel case

    Contra

    • Bluetooth problems
    • Stationary charging cradle inferior
    • Does not charge in the higher-quality 9000 charging cradle

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    tobywblack

    3 years ago • purchased this product

    purchased this product

    Everything worse than the predecessor, in marketing speech "Prestige".

    Pro

    • Apparently has Prestige (very important for a toothbrush!)
    • Product name (after Prestige), receives as a password used by Apple the predicate "strong".

    Contra

    • Too short (not ergonomic for adults)
    • Modes only changeable via app (used to be button)
    • Too weak (feels like it has half the performance of the predecessor models)
    • No tactile operation (only a touch switch)
    • Stupid case (not even the brush in use has room in it)
    • Missing only a subscription model with monthly payment, then the nightmare is perfect!

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    simjuan

    1 year ago

    Breaks down after just under 2 years

    Pro

    • Rendering result

    Contra

    • Vibration on the handle becomes stronger and stronger over time and eventually makes a deafening noise.

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    carina.suess

    2 years ago

    No purchase recommendation!!

    I don't understand the positive comments either!!! I have the Diamond 3000 and the Prestige - the Diamond lasts a week longer!!!
    The Prestige battery sucks and gives no warning. Price-performance ratio a cheek. I recommend
    the predecessor. The app is also very good marketing - it doesn't really check where and how exactly you clean. Very disappointing.... 

    Pro

    • Beautiful design
    • Good cleaning feeling

    Contra

    • Battery very poor
    • App

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    jayris69

    3 years ago

    This makes brushing teeth fun

    I got this toothbrush from Philips for testing and I won't give it back.
    Even when unpacking the toothbrush has pleased me. It is nobly processed and lies well in the hand. The buzzing sound is very quiet, so you do not get
    a headache from it The connect with Android went very quickly and without problems. Since I have exposed tooth necks, the brush head was too hard for me. No problem...since all of Phillips are interchangeable I took one from my previous model and off I went. Brushing is very pleasant and with the app you can see where you need to brush again. The teeth feel nice and clean afterwards.



     

    Pro

    • Pleasant in the hand.
    • Quiet

    Contra

    • -

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    sara

    3 years ago

    clear recommendation

    I was allowed to test the toothbrush free of charge as part of a product test. At the beginning I found the use of the toothbrush a little uncomfortable, because it has extremely tickled the gums and lip. But after a few days you get used to it.
    I have the feeling that the tooth surface has become smoother through regular brushing.
    The battery has only lasted about a week, which I find a little little. The settings / programs can only be set via the app. But you can set personal priorities for cleaning teeth there. Through the app, you learn to clean the teeth even more accurately and can the feedback / improvement suggestions next time.
    For that, the app tells you when it's time to replace the little brush. I like that the toothbrush is extremely quiet.
    The included case is nice to have, but not necessary.
     

    Pro

    • clean/smooth teeth
    • very quiet
    • nice design
    • personal settings can be made in the app

    Contra

    • battery life of one week
    • can only be set via the app

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    AlmedinK

    10 months ago • purchased this product

    purchased this product

    More than disappointed


    After exactly 8 months, the vibrations became stronger and stronger until the linkage holding the brush came loose. Toothbrush broken.
    It vibrated inside and made strange noises.
    I sent it back. Could take over 4 weeks
    according to the email I received.
    Luckily my neighbour works in a toothbrush factory and had got 1 pack of toothbrushes. It cost me 0 francs and I can definitely clean my teeth with it for over a year.
    So to compare price/performance 😅
     

    Pro

    • Design

    Contra

    • quality
    • Service life

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    7beckham7

    3 years ago

    Luxury for your teeth

    The Sonicare 9900 Prestige cleans teeth powerfully yet gently. The operation is easy to have hand and there are various functions selectable via the touch button on the toothbrush and in its own app. Personally, I do not necessarily need an app for brushing teeth, but it is exciting to try out the functions contained therein. The charging station is small and therefore space-saving, but the materials are not extremely high quality for the price of the toothbrush. The wireless glass charging station of the DiamondClean 9000, for example, I feel more exclusive than that of the now tested. All in all, in any case, a technological eye-catcher and also the design can be very nice to look at. The price is at the upper limit, but such toothbrushes renowned top brands are, according to my experience so far, very durable and therefore worth the invested. The toothbrush was made available to me through a free product test. 

    Pro

    • Design
    • Functions

    Contra

    • Expensive brush head
    • Charging station not very high quality

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    Anonymous

    1 year ago • purchased this product

    purchased this product

    2 units - both failed

    I bought 2x the same product for me and my wife, 1x in black, 1x in pink.

    Her toothbrush broke after a few months. Somehow the "pin" where the toothbrush is put on dislocated. When you switch it on, it makes noises like
    a devil's exorcism. Great job by Galaxus and replaced without any problems.

    Well, now my toothbrush has been affected. Same problem as described above and now a warranty case has been opened.

    At this price range, I expect a more solid product, especially when you spend CHF 600+ for both products.

    Addendum 3 months later:
    Now the replacement product has been affected: the handpiece vibrates very strongly, but the toothbrush head does not. In addition, when it is switched on, it again makes noises as if Saruman were coming up the stairs.
     

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    AndyLyss

    2 years ago • purchased this product

    purchased this product

    Very good el toothbrush

    Very good electric toothbrush, great design, but why do they include a USB-A to USB-C cable? At this price, a C to C should be included. The chargers with USB-A are becoming fewer and fewer. So I have to take 2 chargers with me, which is a shame. 

    Pro

    • Desing
    • Cleaning performance
    • Travel case
    • App (except positioning)

    Contra

    • USB-A to USB-C cable
    • Positioning in the app inaccurate

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    MergimMuzzafer1

    2 years ago • purchased this product

    purchased this product

    Completely overpriced, does not keep promises

    The main advantage of the brush would be SenseIQ, so that it recognises where you are cleaning and how well. But it doesn't work at all, sometimes the brush just stops in the middle of cleaning. Complete waste of money, unfortunately I can't recommend it (price-performance ratio). There are other good Sonicare toothbrushes.  

    Pro

    • Looks beautiful
    • Cleans well

    Contra

    • SenseIQ does not work
    • Shuts off all the time
    • overpriced

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    evaavfx

    2 years ago • purchased this product

    purchased this product

    after 6 months it was dead, galaxus charges for examining!

    The toothbrush was fine for about 6 months, then started turning off by itself during brushing cycles.

    Galaxus took it back, and said it needs to be examined and the costs of examining it will be charged to the customer.


    Oh yeah, software malfunctions are not covered here either, so if it is software, you are going to have to pay for that repair, and you do not have a choice, it is whatever price Galaxus chooses to charge you
     

    Contra

    • waste of money

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    Vali_ming

    3 years ago • purchased this product

    purchased this product

    Even better

    Pro

    • Better cleaning result
    • No more nicks
    • Long battery life
    • App
    • Very nicely finished

    Contra

    • Has a little long until the app finds the device
    • Heads are not available in the device color :-)

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    Mr.Mic

    3 years ago • purchased this product

    purchased this product

    again improved version

    top device, but much too expensive

    Pro

    • more vibrations
    • cleans better
    • cleans more gently

    Contra

    • price

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    Diincoiffeur

    3 years ago • purchased this product

    purchased this product

    Love it

    Pro

    • Super toothbrush

    Contra

    • Very expensive

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    kaivana

    3 years ago • purchased this product

    purchased this product

    Top toothbrush

    Pro

    • Handy
    • Noble
    • App controllable
    • Artificial IQ, works great
    • Excellent cleaning
    • Long battery life

    Contra

    • High price

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    TRIPOD

    3 years ago • purchased this product

    purchased this product

    you wont need teeth whitening with this brush

    Pro

    • works as intended
    • the app will help you to clean better

    Contra

    • pricey
    • the app wont work on unlocked/rooted phones

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    burgiriedi77

    3 years ago • purchased this product

    purchased this product

    Controls quite well and cleans very well

    Controls very well and cleans very well. Sometimes the app does not show all the cleaned areas, but then you have to re-clean. Also checks if you clean 2 times a day.

    Pro

    • Check if all surfaces are cleaned
    • Control if too much pressure
    • Control if too much movement back and forth
    • very good charging part no glass
    • Case for holidays (and charging)
    • Brushes very good
    • App very detailed

    Contra

    • Expensive
    • also brushes very expensive

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    Matthias.arm

    3 years ago

    Beautiful toothbrush

    I am thrilled with the toothbrush. It looks not only very slim and modern, but is extremely pleasant to handle. It can be conveniently set to the toothbrush three intensity levels so that the desired intensity can be selected for every taste. The battery has kept me on trips with intensive use and at the highest level over 10 days. With the noble travel of leather, the toothbrush can also be conveniently charged and transported on the go with USB-C. At home in the bathroom, the toothbrush can be charged on a plain charging plate. I'm also excited about the app. It's a bit of a gimmick and I don't know if you use it every time you brush your teeth either. However, I feel like it makes me brush my teeth much more systematically than without the app. The statistics and evaluations are great and give information about non-optimal brushing behavior. All in all: Super toothbrush with beautiful design 

    Pro

    • noble design
    • Beautiful travel case
    • simple charging station

    Contra

    • Brush head is not quite in the same color as the toothbrush

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • Top results

    Have tested as a test person for Philips the toothbrush. Who wants to buy a toothbrush with top cleaning results, should get this.

    Pro

    • Cleans very thoroughly
    • Sensors that report firm brush pressure
    • Travel bag

    Contra

    • Connection problems App

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    greg5n

    3 years ago

    High quality and beautifully designed Zanhbürste

    I was able to put the Philips Sonicare 9900 Prestige through its paces as a product tester for a few weeks. What struck me first is the high-quality workmanship of the toothbrush. It is elegantly designed, fits well in the hand and feels extremely high quality. The supplied case, which can also be used as a charging station, I particularly liked. Especially when traveling very practical and can be conveniently charged via USB. Not so good I liked the charging station, on which Philips could still work something ;) In the most important point of all, the brushing, the toothbrush shines but again. The first two sessions were still something to get used to, probably because of the fast rotating brush head. After that, however, the brushing felt very pleasant and quickly went to the routine. The app to the brush I have tried as a tech fan of course also immediately. The displayed cleaning areas / times are cool and can certainly be helpful for one or the other, so also the general tips. I continue to clean in my usual routine though. What has been helpful, though, is the information if you press too hard or brush too fast. So the app is a nice feature, but not interesting for me. In summary, I am very happy with the product. The teeth feel clean and soft after brushing, and after all, that's the most important thing in a toothbrush! 

    Pro

    • High quality workmanship
    • Case for travelling
    • Noble design
    • Very good cleaning performance
    • Easy handling

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    SophieB345

    3 years ago

    Teeth feel like they have been professionally cleaned.

    I love my new Sonicare Prestige 9900! The toothbrush allows an extremely thorough cleaning and still pleasant while brushing. The best thing is actually the corresponding app for the toothbrush, which creates a kind of toothbrush diary and tells you exactly how you should change your brushing habits. The design of the toothbrush is also very convincing. The handy charging station can be left well in the bathroom and can be cleaned well thanks to the practical attachment. 

    Pro

    • Design
    • Brushing performance
    • App, which gives brushing instructions
    • Handy charging station

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    robinffm

    3 years ago

    Very good electric toothbrush for at home or on the road

    As part of a product test, I was allowed to test the Sonicare 9900 Prestige (HX992/12) from Phillips for free.
    Setting up and connecting the toothbrush with the Sonicare APP worked easily. The toothbrush has a very nice,
    modern design. I personally liked the Sense IQ technology as it measures your movements and pressure while brushing in real time and then syncs that data with the app. This feature has helped me brush with much less pressure, as the toothbrush displays a red light signal when the pressure is too firm. Included in the package is a small space-saving charging station. I also particularly like the design and the slim size of the USB travel charging case, as I often travel. With this toothbrush you can achieve good results in my opinion. For this you can also find several videos and info in the app with which you can brush more effectively. 

    Pro

    • gentle brush head
    • Sense IQ technology
    • modern, beautiful design

    Contra

    • App has from time to time problems with the toothbrush to synchronize

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    Dominikmaier66

    3 years ago

    More pleasant and thorough tooth brushing

    I have the toothbrush now for about two weeks in use and am very satisfied.
    Visually, I like it very much. The noble travel case, with which I can charge the toothbrush on the go, is perfect for me, because I now finally
    take my electric toothbrush with me on trips.
    It is also comfortable to hold, even if it is a bit tiring to hold the toothbrush as recommended. But will surely settle with time and practice.
    Now to the functions:
    The app is quickly downloaded and connected via Bluetooth with the toothbrush. The connection works quickly and smoothly every time. Only if the Bluetooth is interrupted by an update eg a smartwatch, the toothbrush must first be placed back in the charging station to restart the timer when brushing. The teeth are brushed with selectable programs with different intensity and duration, with the intensity can be selected between three levels. I brush with the program for sensitive gums. Takes longer at low intensity and is just right for me. It feels very comfortable and gentle and yet the teeth are fresh and clean after brushing. In addition, I also like that the toothbrush signals in color on the handle when pressing too hard or scrubbing too fast.
    Most of the time, the Sonicare recognizes by the location whether front or back brushing. This has only failed 2-3 times so far and can be easily remedied by changing the position of the toothbrush, then the sensor recognizes the alignment again.
    I now brush my teeth much more consciously and through the display in the app also more evenly. The battery I have not yet had to recharge and is after two weeks in daily use still at about 30%.
    From me there is a clear purchase recommendation.
    I received the toothbrush as part of a product test. Philips has no editorial influence on my review.
     

    Pro

    • Brush your teeth more consciously
    • Gentle on the gums

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    alessiorusso1

    3 years ago

    Very good toothbrush

    Pro

    • Handy smaller disigne
    • Volume is quiet
    • Accurate and thorough thanks to app
    • Pressure sensors
    • Scrub sensors
    • Charging station for travel

    Contra

    • Toothbrush head a little expensive

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    Therox

    3 years ago

    Toothbrush for travelers and switchers

    Overall, I appreciate the Philips Sonicare 9900 Prestige and recommend it especially to people who like to travel and, due to the various sensor and app support, also to "switchers" from manual to battery-powered toothbrushes. In details, I see in view of the product positioning but also quite "room for improvement".
    The handpiece as well as the exterior of the charging case are of high quality and both are particularly appealing due to their reduced size - compared to a predecessor model from Philips, but also other products. The charging case can be reasonably stored in a common men's toilet bag and can be connected to a mobile phone charger via a common USB-C cable - these are plus points on longer trips.
    The app, which can be used via Bluetooth, supports optimal toothbrushing techniques in conjunction with the various sensors. For those switching from non-motorized manual toothbrushes certainly a help at first. In the meantime, however, I brush "old-school" again with the Sonicare, without phone compulsion in the bathroom. The claim to "prestige" is IMHO unfortunately not fulfilled in the design language: "Prestige models" of Philips among themselves do not harmonize: when they stand next to each other, the common manufacturer is the razor S9000 Prestige and the Sonicare 9900 Prestige only recognizable by the Philips lettering.
    Again, I am thrilled with the included brush head "A3 Premium All-in-One": the cleaning results feel extremely thorough (the "smooth feeling" on the teeth, like after a visit to the dental hygiene) and despite relatively sensitive gums and periodontal disease, I have yet to complain of any gum irritation (when brushing at "highest level").
    Philips provided me with the Sonicare S9900 Prestige free of charge for a product review upon request, with no editorial influence on my review.
     

    Pro

    • Compact design
    • Travel and charging case with USB-C
    • Compact stationary charging cradle
    • Sensors (pressure, scrubbing) and automatic adjustment of brushing intensity in case of errors
    • App support for beginners/transitioning from manual toothbrushes
    • Division of the brushing process into 6 time units (20 or 30 seconds each)

    Contra

    • Partial dependence on app, limited use of app after familiarization phase
    • Lack of memory in the handpiece/no subsequent synchronisation with the app
    • Lack of "design language" among Philips Prestige models (e.g. S9000 Prestige shaver)

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    Anonymous

    3 years ago

    The best electric toothbrush on the market

    Pro

    • Pressure detection
    • Does not allow incorrect scrubbing
    • Design
    • Transport case

    Contra

    • Price

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

  • avatar
    rnietlispach

    3 years ago

    A masterpiece from Philips!

    I have been using the previous version for 2 years, with which I was very satisfied.
    The Sonicare 9900 Prestige is already visually a real eye-catcher. Here the design and functionality is right.
    The Prestige is nice and
    handy and looks very nice. It also lies well in the hand and brushing teeth becomes an experience.
    What I particularly liked is the app from Philips. Shows beautifully the weak points when brushing teeth. Was impressive for me.
    Also the brush head is top and definitely cleans better than the predecessors!
    The charging station is very nicely laid out and does not need as much space as the glass!
    Also nice is the included travel case with charging function. However, the brush also runs a few days without charging.
    Really a masterstroke of Philips!
     

    Pro

    • Beautiful design
    • Very good brush head

    Contra

    • High price

    This review was created for a different variant: 9900 Prestige (Sonic toothbrush)

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