Questions about Xplora X6 Play

For eSIM you have to buy this Xplora X6 Play (Plastic, 4G, One Size) version. Unfortunately, you only see this when you look closely. The Sim version does not support eSIM

You can (or MUST) use WLAN for system updates, for example. Or if the child writes messages at home, this does not take up the data volume of the SIM card. WhatsApp does not work, but messages can be sent and received via the Xplora app. Pictures and videos can also be sent. This would then be done via WLAN. Even if the child is at a friend's house, WLAN can be used there instead of mobile data. But for system updates, Wi-Fi is absolutely necessary.

Unfortunately, the elasticated textile bracelets are not currently available in our range and we are unable to include them on sale at the moment.

Reset to factory settings, then set up according to the instructions as if it were new. I did the same with an X6.

The version here can be used with a nano-SIM, the other model is the eSIM version.

For the online models of the Xplora X6 Play, you can recognise which ones work with a physical SIM card by paying attention to the following details: - SIM card type: the Xplora X6 Play supports both eSIM and nano SIM cards. Models that work with a physical SIM card are often described as "with nano SIM card" or "with SIM card". - Description and specifications: Product descriptions often mention whether the device uses a physical SIM card. For example: "The Xplora X6 Play comes with a pre-installed Xplora Connect SIM card, but it can also be operated with a nano SIM card". - Included items: Sometimes the sales offers mention whether a SIM card is included or whether the device is prepared for the use of a physical SIM card. You can use these notes to determine whether the specific model you are looking at is compatible with a physical SIM card.

Plan with roaming should be enough, the device doesn't use much data. Messages can only be sent via the Xplora app, audio and photos are also possible, video calls, WhatsApp or FaceTime are not compatible. Calls can be made to authorised contacts with a normal network.

Yes

Yes

I would contact the telephone provider. I'm sure you'll get an invoice with a sender on it. It's always a tricky thing with plans ... Just be careful where it's valid. Depending on where it's valid, you may have to pay horrendous roaming costs. I'm writing this because you write Euro and Amazon. If you want to use it in Switzerland, I would stay away from it...

I bought x6 with sim works fine. I had x5 esim and it did not work well I changed it. They say it is a network operator problem but it is not so the pin does not change anything. You can also remove it but it's really a problem with the device and esim updates

I have both models for my children. The only difference I noticed is the sim variant. This model has a nano-Sim, the other eSim. Other than that, I can't understand the difference either. LG Raphi

Yes, if Nano SIM.

No, unfortunately not.

Yes

Yes Nano SIM and Yes normal subscription

The model I bought (here at Galaxus, a week ago) only supports Nano SIM.

Quite accurate, occasionally there is a very slight delay (max 15 meters)

We received the watch in black including the green and pink accessories :-)) There are other colours available at mythoys.

Hello, I also have a Coop Mobile prepaid. It is possible to create a login. It worked for me. Here is the link. https://myaccount.coopmobile.ch/eCare/de/users/sign_in

Haben M Budget light als Familienabo

You can use any SIM card with telephony and internet in Switzerland, a prepaid card should also work.

Hello, you can. But the support in Germany is still very, very bad.

It should normally be the black model. You can find all the Xplora colours in the range at the following link: https://www.galaxus.ch/it/s1/producttype/smartwatch-orologio-sportivo-2446?filter=t_bra%3D69368