Questions about JBL Tune Beam

The JBL Tune Beam headphones automatically connect to the smartphone after the initial pairing without the need for an app. After the first pairing, the headphones are automatically connected to the last connected device when activated, thanks to the Bluetooth 5.3 technology.

The colour of the product currently on sale is blue. This results from the product code "JBLTBEAMBLU", which indicates a blue variant.

We currently sell 11 secondhand products. Unfortunately, we cannot understand which specific product you are referring to.

Unfortunately, we do not offer the case separately. We recommend that you contact the manufacturer directly for more information.

JBL Tune Beam headphones work with Windows, but there may be a few considerations and steps to follow for a successful connection: ## Bluetooth Connection - To connect the JBL Tune Beam headphones to a Windows computer, you need to enable Bluetooth pairing mode on the headphones. This is usually done by taking them out of their charging box or manually reactivating them by tapping and holding the appropriate key until the LED flashes rapidly blue. ## Common problems - Some users have reported difficulties with the headphones appearing in the list of available devices on Windows. We recommend checking that Bluetooth is enabled on the computer and restarting the pairing process if necessary. ## Latency - It is important to note that Bluetooth headphones, including JBL Tune Beam, can have higher latency on Windows due to the use of the SBC codec, making them less recommended for gaming or watching videos. ## Management applications - The JBL Headphones application, which allows you to manage certain features of the headphones, is not available on Windows. However, third-party applications such as FXSound can be used to enhance music management on Windows. By following these steps and being aware of potential latency issues, you should be able to use your JBL Tune Beam headphones with your Windows computer.

Unfortunately it was recorded incorrectly here, the correct time for all colours would be 10 hours.

You can use the earpieces individually or both together. The Tune Beam headphones support the so-called "mono mode", where you can use either the left or the right earpiece alone if necessary. This can be useful if you only want to have one ear free or if you need better ambient sound perception.

Thank you for the quick reply and have a nice weekend

Do the leds light up when plugged into the charger? They should blink green during charging. If no, then try a different cable. If still no then send them back for replacement.

Hello, unfortunately we do not have any empirical data on this. If you do not receive an experience report from another user within a useful period of time, you are also welcome to create a discussion to increase the range of your query: https://www.galaxus.ch/de/s1/producttype/newdiscussion/48?tagIds=591-1383