Questions about Amazon Kindle Scribe

No. Here are related facts from my own 32 GB gen 1 Kindle Scribe: - From 32 GB only 25.66 GB is left available after Amazon has served itself - I have 668 items (ebooks, PDF, etc.) on my Scribe and still 22.54 GB left to use

When the e-book is open, briefly tap the page twice at the very top of the margin, then the function bar appears with symbol "A" for topics etc., with the symbol "three lines" for contents and popular markings, with the symbol "rectangle" for markings and annotations, with the symbol "superscript label" for positions, with the symbol "magnifying glass" for the search function and the symbol "three vertical dots" for further options with information on the book, etc. The function bar disappears when the page is tapped further down. The function bar disappears when the page is tapped further down.

Yes and are already supplied.

The best thing to do is to contact our customer service department directly. We will be happy to assist you with your request. https://helpcenter.digitec.ch/hc/de/requests/new?ticket_form_id=39231

I would recommend, as the error message states, that you contact Customer Service for the Kindle. They can check your account and give you more information as to why this error message is appearing.