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Fujitsu

Professional protection for your IT investments right from the start

In addition to its market-leading products, Fujitsu offers standardised Product Support Services. These services ensure availability and business continuity for the customer's IT environment, saving time and money. This helps our customers shift budget spent on operational IT services to strategic initiatives that deliver real business value to their organisation in the short term. 

Product Support Services cover a wide range of products, including Fujitsu and partner branded hardware and software products, as well as Fujitsu IT infrastructures based on Fujitsu hardware. In addition to standard reactive service levels such as inception and recovery times, Product Support Services also include optional HDD Retention. Reactive Services can be extended with Proactive Support service elements (such as System Health Check and Technical Account Management) to additionally avoid outages and downtime.

Actual product image Fujitsu SupportPack SP HDD Retention f. Service (Technical support, Postal warranty)

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