Dreame H12 Pro

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Product details

The Dreame H12 vacuums, mops and washes simultaneously for efficient powerful cleaning. With its unique edge-cleaning brush roll, the H12 cleans directly on mouldings and in hard-to-reach corners. It adjusts the suction power depending on the situation and at the push of a button, the H12 performs a thorough self-cleaning of the brush roll. The cleaning status is immediately visible on the LED display. Intelligent voice prompts provide clear instructions for the user. It also cleans and dries the brush roll itself, preventing unpleasant odours.

Key specifications

Power consumption
300 W
Power supply
Rechargeable battery operated
Fresh water tank volume
0.90 l
Waste water tank volume
0.70 l
Battery life
35 min
Weight
4.75 kg
Wet cleaner type
Mop vacuum cleaner
Item number
23162457

General information

Manufacturer
Dreame
Category
Wet floor cleaner
Manufacturer no.
H12 Pro
Release date
1.10.2022
Sales rank in Category Wet floor cleaner
4 of 220
May include power adapter
Yes

Colour

Colour
Black
Exact colour description
Black

Material

Material group
Plastic
Material
Plastic

Wet cleaner properties

Wet cleaner type
Mop vacuum cleaner
Filter + Dust bag volume
0.70 l
Waste water tank volume
0.70 l
Fresh water tank volume
0.90 l
Equipment + Functions
Automatic suction power adjustment
Number of operating levels
3
Max. Suction power
7500 Pa
Filter type
HEPA filter
Suitable surfaces
CarpetHard floor

Power supply

Power supply
Rechargeable battery operated
Power consumption
300 W

Battery properties

Battery life
35 min
Charging time
300 min
Capacity
24000 mAh

Origin

Country of origin
China

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
Accessory holderCharging stationCleaning brushPower adapterReinigungslösungReplacement filterSpare brush roll
Items per sales unit
1 x

Product dimensions

Width
23 cm
Length
29 cm
Height
110 cm
Weight
4.75 kg

Package dimensions

Length
70.50 cm
Width
32.50 cm
Height
28.50 cm
Weight
9.78 kg

Ingredients and instructions for use

Ingredients
Plastic and metal.
Instructions for use
Main body, handle, replacement filter, cleaning brush, charging station, storage box, replacement roller brush.

30-day right of returnReturn policy
24 Months Bring-in WarrantyWarranty provisions

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Wet floor cleaner» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 6.Tineco
    3.8 %
  • 7.Kärcher
    4.5 %
  • 8.Roborock
    5 %
  • 9.Dreame
    6.5 %
  • 10.Xiaomi
    8.3 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 3.Tineco
    3 days
  • 3.Xiaomi
    3 days
  • 6.Kärcher
    4 days
  • 6.Trisa
    4 days
  • 8.Dreame
    7 days

Return rate

How often is a product of this brand in the «Wet floor cleaner» category returned?

Source: Digitec Galaxus
  • 1.Dreame
    1.7 %
  • 2.Einhell
    1.8 %
  • 3.Trisa
    1.9 %
  • 4.Bissell
    2.3 %
  • 5.Tineco
    2.9 %
Source: Digitec Galaxus

Translation: machine translated
Overall ratingVery good92/100
Very good88/100
CHIP OnlineSingle testReleaseJuly 2024
  • PositiveGood cleaning performance
  • PositiveEasy handling
  • PositiveExcellent battery performance
  • PositiveSolid equipment
  • NegativeMediocre wiping performance
  • NegativeNo additional nozzles
Very good96/100
Basic TutorialsSingle testReleaseFebruary 2023

With the Dreame H12 Pro you get what I consider to be the best suction mop currently available on the market.