Acer Predator Helios Neo 16S AI OLED

16", Intel Core Ultra 9 275HX, 32 GB, 512 GB, CH
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Delivered between Thu, 3.7. and Thu, 7.8.
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Product details

Into the future with the Helios Neo 16S AI - the gaming powerhouse for versatility on the go. The notebook includes a processor up to Intel® Core™ Ultra 9, GeForce RTX™ 5070 Ti graphics and a dynamic 16-inch OLED WQXGA display.

Key specifications

Processor family
Core Ultra 9 2nd Gen
Memory
32 GB
SSD capacity
512 GB
Operating System Version
Windows 11 Pro
Image resolution
2560 x 1600 pixels
Keyboard layout
Swiss
Graphics card model
GeForce RTX 5070 Ti
Item number
54972655

General information

Manufacturer
Acer
Category
Notebooks
Manufacturer no.
NH.QX7EZ.004
Release date
26.2.2025

Colour

Colour
Black
Exact colour description
Abyssal Black

Application range

Notebook type
Gaming Laptop
Model number
PHN16S-71-96UU

Processor

Processor family
Core Ultra 9 2nd Gen
Processor type
Intel Core Ultra 9 275HX
Clock frequency
2.10 GHz
Max. turbo clock rate
5.40 GHz
Max. TDP
5.40 W
Number of processor cores
24 -Core
Number of performance cores
8 -Core
Clock frequency performance cores
5.40 GHz
Max. Turbo Clock frequency Performance Cores
5.40 GHz
Number of efficiency cores
16 -Core
Number of threads
24
Cache
36 MB

Memory

Memory
32 GB
Memory configuration
2 x 16GB
Onboard memory
0 GB
Max. supported memory
0 GB
Memory type
DDR5 RAM
Memory form factor
SO-DIMM
Storage clock frequency
6400 MHz

Graphics card properties

Graphics hardware
Dedicated graphics card

Material

Material
Abyssal Black

Onboard graphics properties

Graphics card model
GeForce RTX 5070 Ti

Dedicated graphics card properties

Graphics chip (GPU)
nVidia GeForce
Graphics card model
GeForce RTX 5070 Ti
Dedicated graphics memory
12 GB
Video memory type
GDDR7

Display properties

Display resolution
WQXGA
Image resolution
2560 x 1600 pixels
Refresh rate
240 Hz
Aspect ratio
16:10
Display size (inches)
16"
Screen surface
Anti-glare
Screen technology
OLED
Panel technology
OLED

Data storage overview

Disk type
SSD
Total capacity
1000 GB
SSD capacity
512 GB

Card slots

Memory card type
microSD

Connections

USB ports
Thunderbolt 4, USB-A, USB-C
Exact USB ports
Thunderbolt 4 (1x), USB-A 3.2 Gen 1 (1x), USB-A 3.2 Gen 2 (2x), USB-C 3.2 Gen 2 (1x)
Video connections
HDMI (1x)
Audio Connections
Jack 2.5mm (1x)
Network connections
RJ45 (1x)
Data ports
PS/2 (1x)
HDMI version
2.1

Operating system

Operating system
Windows
Operating System Version
Windows 11 Pro
Language
English, French, German, Italian
Operating system architecture
64-bit

Audio functions

Notebook speaker type
Stereo speakers
Number of speakers
2 x

Camera properties

Max. Video resolution front camera
1920 x 1080 pixels
Camera resolution
2.07 Mpx

Safety

Safety
Google Security Chip H1

Network

Ethernet controller
Killer E3100G

Wireless transmission

Wireless transmission
Bluetooth, Wi-Fi
Bluetooth version
5.3

Wi-Fi

Wi-Fi standard
Wi-Fi 6E / 802.11az

Battery properties

Battery type
Li-ion
Number of cells
4 Cells
Power capacity
230 Wh
Power supply unit strength
230 W
USB Type C Power supply
512 W

Input device

Keyboard layout
Swiss
Input device
Touchpad

Origin

Country of origin
China

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
Planet9, PredatorSense™

Product dimensions

Height
1.99 cm
Depth
27.55 cm
Width
35.68 cm
Weight
2.30 kg

30-day right of returnReturn policy
24 Months Bring-in WarrantyWarranty provisions

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Notebooks» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 7.HP
    1.9 %
  • 9.Lenovo
    2.6 %
  • 10.Acer
    2.7 %
  • 11.ASUS
    3.3 %
  • 12.Gigabyte
    3.5 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 2.Apple
    5 days
  • 2.HP
    5 days
  • 4.Acer
    8 days
  • 4.MSI
    8 days
  • 6.ASUS
    10 days

Return rate

How often is a product of this brand in the «Notebooks» category returned?

Source: Digitec Galaxus
  • 6.Apple
    4.2 %
  • 6.Medion
    4.2 %
  • 8.Acer
    4.5 %
  • 9.ASUS
    4.8 %
  • 10.Captiva
    7 %
Source: Digitec Galaxus