Digitec Forum

Does anyone know if the mouse will be included in the range?

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Hello Digitec - this is the second time that Planzer has deposited a (valuable) Digitec/Galaxus parcel on my doorstep (in Kleinbasel) and then confirmed the deposit by e-mail "deposited according to your instructions". 1. i did not provide any details 2. we were at home (especially because of the upcoming delivery) and the doorbell wasn't even rung This is the second time (both times a laptop). I would ask you to have a serious word with your logistics partner in the interests of your customers, or to use the postal service again, which is much more professional and reliable. Best regards, SF

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Various printers that appear in the "Duplex scan" filter do not have a duplex scan function.

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ES IST SEHR WICHTIG EINE MANKOKOMMUNIKATION EINZUFÜHREN, WEIL DER VERKÄUFER EHER NICHT IN DER LAGE IST OHNE FORMULAR SOWIESO EINEN KOMPLEXEN AUFTRAG ZU ERKENNEN UND DIE AUSRICHTUNG WÄRE ÜBER MICH NACHVOLLZIEHBAR FÜR DIE NUTZUNG KOMPLEXER ANFORDERUNGEN UND ES KANN HIER NICHT NUR UM HARDWARE GEHEN SONDERN UM DAS SYSTEMTECH UND DEREN METHODOLOGIE SOWIE VERNETZUNG MIT ANDEREN ANBIETERN IM MARKT UND EINE PROFILIERUNG DES WISSENS UND DES KÖNNENS TÄGLICH ZU VERBESSERN. MACHT FÜR DIE DIGITEC EINE QUALITÄTSKONTROLLE IN DEN KUNDENGESPRÄCHE UND DEM WISSEN ÜBER DEN EINKAUF UND DEM INVENTAR VON DIGITEC. WIR ERSTELLEN EINE HIGH-POWER CLIENTENSTATUS MIT AI BITTE DIE WAHL KOMMUNIZIEREN, DA DER KUNDE SICHERHEIT ÜBER MICH BEKOMMT

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I am looking for a rice cooker WITHOUT a non-stick coating. Are there any other brands apart from KeMar Kitchenware (e.g. the KRC-300: https://www.galaxus.ch/de/s2/product/kemar-kitchenware-krc-300-reiskocher-mit-daempfeinsatz-dampfgarer-reiskocher-23528899 ) that offer rice cookers with a pot without a non-stick coating?

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Hello everyone, I have to issue a very urgent warning to anyone who is considering buying a high-end graphics card or expensive components here. If your device has a defect, it's best not to send it to Digitec blindly, otherwise you'll end up like me and your card will be gone forever. What happened? I bought an RTX 5090 here in October 2025 for around CHF 2,300. Recently, the card had a small defect on the radiator connector (simple loose contact). Since it's under warranty, I sent it in. Instead of repairing the plug, Digitec simply issued an automatic credit note for the old purchase price (CHF 2,300) without consulting me. When I was shocked and contacted support to ask for my card back unrepaired (because I could have had the plug soldered myself in a custom shop for a few francs), I was told dryly: "The card is gone, booked in the service centre and no longer in our inventory. We don't ask customers before issuing a credit note." The scam with the market value: Everyone knows what the RTX 5090 costs today: The replacement value is currently around CHF 3,400. By Digitec taking my card away from me without asking and fobbing me off with the old, low amount, I am left without hardware and effectively lose CHF 1,100. If I want the same service again, I now have to pay over a thousand francs more out of my own pocket! The service centre is laughing up its sleeve: They repair the plug in 5 minutes and have an extremely valuable GPU back in their pool, while the customer bears the damage. Conclusion: Digitec is taking full advantage of the GTC clause (section 7.1) to line its pockets when the value of the hardware increases and is passing the full market risk on to us buyers. You are effectively being robbed of your property and its utility value and the support team only feeds you standard text modules. Think very carefully about sending in your expensive cards. If the market value increases, Digitec will simply keep your property!

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Does anyone know of a product, magnetic adapter to a VESA mount where I can attach a 15" portable monitor?

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I like my Sonicare toothbrushes (models 2100 and 3100), but the plastic of the switch-on button always disintegrates after a year and soon afterwards the toothbrush can no longer be switched on. Galaxus always replaces the appliance without any problems. But it's not sustainable. Before I buy a more expensive model with the same problem for nothing: Does anyone know which models have a more solid switch-on button and not just a soft and rubbery plastic cover?

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Item ordered yesterday. Available within two days. When will it arrive on Tuesday? So in 1 week. It would be ok if the article didn't still say in 2 days! That's a cheek and it's also impossible to find a customer complaints contact on the homepage. Service 0 points, honesty 0 points, so I can order directly in Asia and save myself the CH prices. It will be here in 1 week.

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Which case is suitable for the above iPad with the dimensions 247.6 x 178.5 x 5.9mm

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Dear Digitec/Galaxus team I would like to buy a freezer, e.g. Miele FN 4778 C, door hinge right, interchangeable. Almost all freezers have the door hinge on the right, but I need the door hinge on the left. Can the door hinge itself be changed easily? Or can it be ordered as it is? Or does a technician have to fit it and convert it? Is this included in the available delivery type, including installation? Thank you very much for your feedback.

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Unfortunately, it's not the first time: I order products from digitec for business that are labelled "Status green, x pieces in stock, delivery in two days" and then wait weeks for them. As the company is a customer there, I'm unfortunately tied to the shop - which makes me absolutely sick. Current example: I ordered the DJI Cellular Dongle 2 in mid-April. At that time the delivery date was 17 May. The other day I received an email saying that it would be further delayed. The joke of the matter: According to the system, there are supposedly still 8 units in stock. I am so pissed off. Have you had any similar experiences with digitec's stock levels recently?

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Under "Battery charger" you have the filter "Battery type" (*) with Li-Ion, LiFePo, NiCd, etc.. This is important because different battery chemistries have different charging behaviour and these can be measured differently and require different chips/firmware for measuring and charging. If these do not match (and the charger usually does not notice this), it can damage the battery in the long term. This is why this filter is also needed for the batteries themselves (category "Batteries + rechargeable batteries"). * By the way, the "battery" is superfluous here, batteries are not rechargeable

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I ordered yesterday at about 17:00 then had a heart attack when I realised that this delivery was going through Planzer. Anyway, they sent it to the neighbouring village where the nearest sorting centre is. This morning at 4am it arrived there and they didn't manage to deliver it the same day, I feel like I've been taken for a ride and I'm starting to wonder why Digitec don't realise what a crap service they use. Have you had the same experience with Planzer? PS the name is extremely triggering because every time I think of Planzer it sounds so wrong.

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Will the camera be on sale soon? I haven't found anything.

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First order at Galaxus !!! I ordered a battery from Bluetti from them, first delivery delay, then they send me two WRONG products from Bluetti, although I had ordered only one, after some back and forth, the " support " then sent me a parcel slip for the return shipment for ONE package, I should return it by DHL, I have by mail I then wrote to them that there were two heavy parcels that I would not carry to the post office. The "support" then instructed DHL to pick up the wrong goods, which worked, when I asked what happened to the original order, they replied that it was no longer available, strangely enough. I was assured on Friday 29 May 2026 that I would have my money back in my account by Monday morning 01 June 2026 at the latest. But nothing has happened, the whole thing has been dragging on for over a month now. I have set Galaxus a deadline by which I want my money back, otherwise I will take legal action. otherwise I'll take legal action, from then on no response from "Support". They have been claiming free credit from me all this time without delivering the right thing, seems to be the new business model. I will never order anything from Galaxus again and will delete my account after this is all over. I can only warn everyone not to order anything here , if you value your money .

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Hello DG Team, When do you expect to add the new Ubiquiti 5G Backup to your range? This is the perfect alternative for an LTE backup line for the Homelab at home :-)

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It has been a month and I didn’t get my purchase. It is a bad experience for the fist purchase.

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Hello everyone, does anyone know if this type of castor is in stock at a Digitec store in the Zurich area? I urgently need 4 of them for Saturday in case of an emergency.

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Hello everyone! An old calculator is about to reappear, the hp 16c collector's edition. It will be a limited edition. The best ever for basic conversions. In fact, it's the only one that can handle the floating point in binary. You can find it at Moravia.education. It would look good in the Galaxius range. Can you do anything about it?

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Has anyone else noticed that there are almost no more JBL products available and almost all of them no longer have cover images? I have already reported it to support, who assured me that this would be fixed by the end of the day, but that was 3 weeks ago 😂 It's a bit of a shame, because the products are still available in bulk at Brack. Is there an official update/statement here?

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Hello everyone I would like to plunge into the world of videography and I'm not quite sure whether I should go for a hybrid camera such as the Sony Alpha 7 IV or the Sony FX30. The FX3 has already been ruled out due to its high price. An alternative would be the Lumix S5IIX, which I have seen. Do you have any tips or other cameras that you can recommend? I would also be very happy to receive any other tips for entering the world of videography! Thank you all already!

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I realised today - unfortunately only after placing my order - that Planzer will deliver my order, even though I don't actually want any more parcels delivered by Planzer. It's just a hassle every single time. I had set my default delivery service to CH-Post months (or years?) ago. Apparently this setting option has been removed and you now have to select it again individually for each order ...? If I had known this beforehand, I would have done the same. Now the order is already out and I can see that Planzer will deliver :-/ I would be really surprised if it goes through without any hickups this time ... Let's see.

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Hello everyone I would like to plunge into the world of videography and I'm not quite sure whether I should go for a hybrid camera such as the Sony Alpha 7 IV or the Sony FX30. The FX3 has already been ruled out due to its high price. An alternative would be the Lumix S5IIX, which I have seen. Do you have any tips or other cameras that you can recommend? I would also be very happy to receive any other tips for entering the world of videography! Thank you all already! (I accidentally posted this in the wrong place)

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Hello, is it possible that the range will be extended? There are other colours for hair turbans (not available here, by the way) and privacy pads on the official website, but unfortunately they can't be ordered in Switzerland. Thank you for your interest.

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I want an invoice to a limited company. How it works

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Suitable for gravel paths, travelling over grass etc. And as inexpensive as possible, as only used around the house and yard area Tips?

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DDR5 memory but what specs? I'm looking for 32GB reliable but limited cooling need PCIe SSD M2 I am looking for 2TB ssd and also reliable and limited cooling need. Goal is a quiet yet efficient mini.

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I got a lot of points from digitec because I made a lot of purchases,what can you do with these points?????????????can anyone give me info???thanks

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How to get 10% off

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